To print throughout the buildings on communal printers or plotters, faculty and staff must install printer drivers. There are two ways to do this.

#1: Request it be done by contacting Sam Fox School IT at 314-933-3333 or ithelp@wustl.edu and note that this is to install the Sam Fox printer drivers.

#2: By installing on your own. Follow the instructions depending on your operating system below.

When downloading the printer drivers make sure you are on wustl-encrypted-2.0 WiFi or connected to Ethernet at WashU.

Local Office Printers:
For faculty and staff that have a local printer at their desk office and need assist with printer drivers, contact WashU IT to schedule support time. You can do so at 314-933-3333 or ithelp@wustl.edu.

Printer Driver Installation

Mac

STEP BY STEP VIDEO INSTRUCTIONS

For 2020-2021 all faculty and staff must delete Sam Fox printers before re running the installers.

Step 1 – Download the Print Drivers from this link.
Download the entire folder called “Sam Fox Printing – Apple” to your desktop.

Step 2 – Install the Print Drivers
Unzip “Sam Fox Printing – Apple.zip.” Then open the folder “Samfox Wustlprint” and double click installation packages 1-6 in that sequence. Note the following details for each package:

  • Package 1: For package #1, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults.
  • Package 2: For package #2, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults.
  • Package 3: For package #3, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults. If this does not work do the same with the file “UFRII_LT-LX_Installer.pkg.”
  • Package 4: For package #4, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults.
  • Package 5: For package #5, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults.
  • Package 6: For package #5, right click on your mouse or hold down “control” and click once on the file, then select “open with” “Installer.app.” Continue through all the defaults.

Step 3 – Launch PaperCut
Once the installation is complete, go to your Applications folder in Finder and look for the “PCClient.app” application (PaperCut). Drag this to your dock. You will not be able to print files until you launch PaperCut. To print, open PaperCut and log in with your WUSTL ID and password.

Windows

STEP BY STEP VIDEO INSTRUCTIONS

For 2020-2021 all faculty and staff must delete Sam Fox printers before re running the installers.

Step 1 – Download the Print Drivers from this link.
Download the entire folder called “Sam Fox Printing – Windows” to your desktop.

Step 2 – Install the Print Drivers
Follow the instructions in the file called “00 Adding printers.rtf,” located in the folder now on your desktop.

Once you have followed the installation procedures, check to make sure you have funds on your PaperCut account. If you are new to the school, you will need to add funds.

To print, select a printing device from the list in your print window. The naming convention for all Sam Fox School printers uses the name of the building, level, and printer number. For example, steinbergf02n01 is located in Steinberg Hall, 2nd Floor, and is printer number 01. As long as you know where you are, you should be able to choose the printer closest to you by the name of the printer.

Posted at each printer and plotter is an info sheet listing printing prices. Our cost for printing is in line with the rest of the Danforth campus and covers the cost of providing printing services to you. You can also see print pricing by logging in to your PaperCut account and clicking on the “Rates” tab.

If you need a printing refund, please follow the instructions at this link.

REMINDER: All faculty and staff will be provided with a Sam Fox School user name and password in order to log in and print using PaperCut. This is different then your WUSTL Key. It is unique to Sam Fox School and your ability to print. If you can not remember your Sam Fox School user name and pass word please file and help ticket by emailing or calling.